Few days back , I was sitting for a weekly review meeting of
my team . The whole team was waiting for me in the board room . We did the
reviews , feedback , discussion and then closed the meeting with few open
critical items which I wanted to discuss with my Vertical Head .
I was not very happy with the front desk executive and so I
communicated this to my Lead . I also updated that she is good , also able to
manage 4 out of his 5 KRA , but the one which she is not able to manage is due
to his personality which is not so mature . She looks more of a class 12
student than a graduate which is actually making her take tough due to public
dealing .
So finally I said to my lead that I would rather think of
having a new front desk executive than retaining her .
My meeting was over and we left .
Next day when I came to office , this little front desk lady
came to me and said , Sir , I have changed my get up , my dress and also I have
applied lipsticks , am I looking mature .
I could read ...she just wanted to tell me .." please don’t
fire me "
It was very emotional for me . It was as if my own daughter kid was
asking from me....if had a kid .
I was speechless . I was stuck with my own believes , should
I have a good nature employee or a employee with proper skill to deliver .
Its seriously not easy to be detached from all human being
and take decision purely on professional basis .
I know I am a failure in terms of my decision as I decide to
retain her , but I am satisfied and peaceful personally .
